Why Pre-Authorisation Matters for Pet Insurance Claims in South Africa
Avoid Unexpected Claim Delays and Extra Costs with Cat&Dogsure When your dog or cat suddenly becomes ill or injured, your focus should be on getting them the care they need – not worrying about paperwork, authorisations, or surprise claim costs. That’s why understanding pre-authorisation for pet insurance is so important. At Cat&Dogsure, certain veterinary treatments […]
Why Pet Insurance Matters More During Winter in South Africa
Winter Can Increase Health Risks for Pets Many South African pet parents assume winter is safer because pets spend more time indoors. But colder weather can actually increase the risk of illness and unexpected vet visits for both dogs and cats. Veterinary experts note that respiratory illnesses such as kennel cough and canine influenza tend […]
What Is Considered an Emergency in Pet Insurance?
As pet parents, it’s completely natural to worry when something seems wrong with your pet. When they’re in pain or uncomfortable, it can feel like an emergency. But in terms of pet insurance in South Africa, an emergency has a very specific definition – and understanding this can help you avoid delays, confusion, or unexpected […]
10 Ways to Keep Your Dog Busy After Surgery
If your dog has recently had surgery, recovery can be tough – not just physically, but mentally too. While rest is essential, many dogs become restless, bored, and frustrated when they can’t run, play, or go for their usual walks. And that pent-up energy? It often shows up as chewing, barking, or general mischief. The […]
Heimlich Maneuver for Cats: What to Do if Your Cat Is Choking
Seeing your cat choke is frightening—but staying calm can help you act quickly when it matters most. Signs Your Cat May Be Choking Look out for: What to Do First If you can’t safely remove the obstruction, move to the Heimlich maneuver. How to Perform the Heimlich Maneuver Once the object is dislodged, your cat […]
Why Pet Anxiety Management Is One of the Hottest Topics in 2026
In 2026, South African pet owners are treating their dogs and cats as true family members with genuine emotional needs. Pet anxiety management has surged to the forefront of the pet industry, becoming one of the most discussed and rapidly growing trends both globally and right here at home. From exploding demand for calming supplements […]
Pet Insurance Terms Explained: Pre-Authorisation, Emergency & Non-Emergency Care
Pre-Authorisation, Emergency and Non-Emergency Treatments Explained Pet insurance policy wording and industry terminology can sometimes feel overwhelming — especially for new pet parents who simply want to do the best for their animals. Earlier this month, an article was shared explaining common pet insurance jargon. Since then, several clients have asked for clarification on three […]
A Story of Courage and Hope ❤️🩹
One of our clients recently shared Milly’s story with us — and we asked for permission to share it with you. Milly, a 12-year-old Greyhound cross, was attacked during an afternoon walk. It was a traumatic, heartbreaking experience for her family — and for us as a team reading the updates. Every single one of […]
Pet Insurance South Africa: Common Policy Terms Explained in Simple Language 🐈🐕
If you’re comparing pet insurance in South Africa, you’ve probably seen policy terms that feel confusing or overly technical. Understanding these words helps you compare plans properly – and avoid unpleasant surprises when you need to claim. Here’s a simple, human explanation of the most common pet insurance terms in South Africa. 1. Annual Limits […]
Grooming Puppies Early: Why It Matters
Early puppy grooming is essential for your dog’s health, behaviour, and confidence. Introducing grooming from a young age helps puppies feel comfortable being handled, reducing stress during vet visits and future grooming sessions. Regular grooming allows you to check for skin issues, parasites, or injuries while supporting healthy skin and coat development. It also strengthens […]
Insurer: GENRIC Insurance Company Limited (FSP: 43638) is an Authorised Financial Services Provider and licensed non-life Insurer.